Fast and Reliable Supplier, Happy Customer.

Pratik Filo Services is aware that a healthy growth depends on the quality of the service its customers receive and the satisfaction of its solution partners. We work to maximize customer satisfaction, and we care about every customer’s requests. Pratik Filo Services sees its customers, employees and suppliers as its business partners. Acting with the motto of “Fast and Reliable Supplier, Happy Customer”, Pratik Filo Services also attaches importance to customer satisfaction with its pre-sales and after-sales support.

Pratik Filo Services has adopted the principle of seeing all the needs of its customers as its own and offering the most appropriate solutions. Therefore, it has created a strong IT infrastructure and a wide supplier network to meet all kinds of needs of its customers.

As an indispensable feature of the solution partnership philosophy, all staff of Pratik Filo works to provide the highest quality service and satisfaction to their customers. Serving its customers with the highest quality service, the most transparent procedure and a wide range of tools, Pratik Filo continues to grow and increase its service quality day by day. If customers are happy, Pratik Filo is happy!

PRATİK FİLO

CLARIFICATION TEXT ON THE PROCESSING OF PERSONAL DATA

This Clarification Text has been prepared by Pratik Filo (“the Company”) in order to enlighten the Company’s customers regarding the processing of their personal data by the Company within the scope of the Personal Data Protection Law No. 6698 (“Law”).

You can find detailed information on the processing of your personal data within the scope of this Clarification Text from the Pratik Filo Company Personal Data Protection and Processing Policy on the website [www.pratikfilo.com].

1. a) Methods of Obtaining Personal Data and Legal Reasons

Your personal data is collected electronically or physically. Your personal data collected for legal reasons specified in this Clarification Text can be processed and shared within the framework of the personal data processing conditions specified in Articles 5 and 6 of the Law.

1. b) Purposes of Processing Personal Data

Within the framework of the personal data processing conditions specified in the Articles 5 and 6 of the relevant Law, your personal data is processed for the purposes of planning and executing the activities required to recommend and promote the products and services offered by the company to the relevant persons by customizing them according to the tastes, usage habits and needs of the persons concerned, carrying out the necessary work by the business units and carrying out the relevant business processes in order to benefit the relevant people from the products and services offered by the company, carrying out the necessary work by the relevant business units for the realization of the commercial activities carried out by the company and carrying out the related business processes, planning and execution of the company’s commercial and/or business strategies and ensuring the legal, technical and commercial-occupational security of the Company and the related persons who have a business relationship with the Company.

1. c) Parties to which Personal Data can be Shared and Purposes of Sharing

Within the framework of the personal data processing conditions and purposes specified in Articles 8 and 9 of the relevant Law, your personal data may be shared with the Company’s business partners and suppliers, legally authorized institutions and organizations and legally authorized private law legal entities within the scope of their purposes of planning and executing the activities required to recommend and promote the products and services offered by the company to the relevant persons by customizing them according to the tastes, usage habits and needs of the persons concerned, carrying out the necessary work by the business units and to carry out the relevant business processes in order to benefit the relevant people from the products and services offered by the company, carrying out the necessary work by the relevant business units for the realization of the commercial activities carried out by the company and to carry out the related business processes, planning and execution of the commercial and/or business strategies of the Company and ensuring the legal, technical and commercial-occupational security of the Company and the persons who have a business relationship with the Company

1. d) Rights of Data Owners and Use of These Rights

If you, as personal data owners, submit your requests regarding your rights stated below to the Company through the methods specified under the heading Exercise of Rights by Data Owners, your requests will be evaluated and finalized by our Company as soon as possible and in any case within 30 (thirty) days.

Pursuant to Article 11 of the Law, you have the following rights as a personal data owner:

• To learn whether your personal data is processed,

• If your personal data has been processed, requesting information about it,

• To learn the purpose of processing your personal data and whether they are used in accordance with the purpose,

• To know the third parties to whom your personal data is transferred, in the country or abroad,

• To request correction of your personal data in case of incomplete or incorrect processing and requesting notification of the transaction made within this scope to the third parties to whom the personal data has been transferred,

• Requesting the deletion or destruction of your personal data in the event that the reasons requiring its processing cease to exist even though it has been processed in accordance with the provisions of the law and other relevant laws, and requesting that the transaction carried out within this scope be notified to the third parties to whom the personal data has been transferred,

• Objecting to the emergence of a result against the person himself by analyzing your processed data exclusively through automated systems,

• Requesting the compensation of the damage in case of loss due to unlawful processing of your personal data,

• Paragraph 2 of Article 28 of the Law has listed the cases where data owners do not have the right to demand, and in this context;

• Personal data processing is necessary for the prevention of crime or for criminal investigation,

• Processing of personal data made public by the person concerned,

• The fact that personal data processing is necessary for the execution of supervisory or regulation duties and for disciplinary investigation or prosecution by authorized and authorized public institutions and organizations and professional organizations in the nature of public institution, based on the authority given by the law,

• The fact that personal data processing is necessary for the protection of the economic and financial interests of the State with regard to budget, tax and financial matters,

• In such cases, the above-mentioned rights regarding the data cannot be used.

• According to the 1st paragraph of Article 28 of the Law, since the data will be outside the scope of the Law in the following cases, the requests of the data owners will not be processed in terms of these data either:

• Processing of personal data by real persons within the scope of activities related to themselves or their family members living in the same residence, provided that they are not given to third parties and that the obligations regarding data security are complied with,

• Processing personal data for purposes such as research, planning and statistics by making them anonymous with official statistics,

• Processing personal data for art, history, literature or scientific purposes or within the scope of freedom of expression, provided that they do not violate national defense, national security, public security, public order, economic security, privacy or personal rights or constitute a crime,

• Processing of personal data by the public institutions and organizations given by law in order to ensure national defense, national security, public security, public order or economic security, within the scope of preventive, protective and intelligence activities carried out by public institutions and organizations.

• Processing of personal data by judicial authorities or execution authorities regarding investigation, prosecution, trial or execution procedures,

Exercise of Rights by Data Owners

• Data owners will be able to use the “Form for Applications to be Made by the Personal Data Owner to the Data Controller” in the link [www.pratikfilo.com] in order to exercise the above-mentioned rights.

• Applications will be made by one of the following methods, together with documents that will identify the relevant data owner:

• Filling the form and sending a wet signed copy by hand, via a notary public or by e-mail registered to the address,

• Following a method prescribed by the Personal Data Protection Board.

• The Company responds to data owners who want to exercise the rights in question within the limits stipulated in the Law, within a maximum of thirty (30) days, as stipulated in the Law. In order for third parties to request an application on behalf of personal data owners, a special power of attorney issued by the data owner on behalf of the person who will apply through a notary public must be present.

• Although data subject applications are processed free of charge as a rule, a fee may be applied over the fee schedule [1] stipulated by the Personal Data Protection Board.

• The company may request information from the person concerned in order to determine whether the applicant is the owner of personal data. In order to clarify the issues stated in the application, the personal data owner may ask questions about his/her application.

• In accordance with the “Communiqué on the Procedures and Principles of Application to the Data Controller” published in the Official Gazette dated 10.03.2018 and numbered 30356, if the application of the data subjects is to be answered in writing, no fee is charged for up to ten pages. A transaction fee of 1 Turkish Lira may be applied for each page over ten pages. If the response to the application is given in a recording medium such as CD or flash memory, the fee that may be requested by the Institution cannot exceed the cost of the recording medium.