Active time management;
We often hear the same things from our customers;
“We sent an e-mail to XXX company and made a phone call about the malfunction, but there was no response.”
“It has been a week and we have not received any positive or negative feedback.”
Customer service is not interested enough and we are confused about what to do.
Workflows go very fast with us. We respond to requests in the fastest way and offer solutions. This creates a sense of trust in our customers.
We offer services with customer representatives working 24/7 instead of 444-lines in cases of accident and breakdown.
Motor Insurance Issue;
All vehicles in our fleet are under the guarantee of Allianz Insurance. In addition to our non-exempt policies, our discretionary liability insurance, which protects our customers in case of damage to third parties and goods, comes into play.
Vehicles rented from Pratik Filo can receive service at any authorized service point in Turkey’s 81 provinces. As a company, we continue on our way with only an authorized services network.
We continue to produce solutions all over Turkey with 24/7 towing support.